Types of Information Collected

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We receive, collect, and store any information you enter on our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet, login data, email address, password, computer information, browser (and its version), device type, and operating system (and its version). We may use tools to measure and collect session information, including page response times, time spent on certain pages, page interaction information, methods used to browse away from the page, the internet navigation of the traffic source (referral page) and subsequent access, traffic category, and purchase history (whether from a site campaign or recurring). We also collect personally identifiable information (including name, email, password, communications, country, region, city, postal code / ZIP code), payment details (including credit card information), comments, feedback, product recommendations, and personal profile, identifying you either as a registered member of the site or a visitor.

How We Collect Personal Information

When you conduct a transaction on our website, as part of the process, we collect the personal information you provide, such as your name, address, and email address. Your personal information will be used for the specific reasons stated below only.

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Why We Collect Personal Information

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We collect both Personal and Non-Personal Information for the following purposes:

• To provide and operate the Services (e.g., using data to issue invoices);

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general and personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

 

Storage, Use, and Sharing of Personal Information

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our company and its service providers.

For users in the European Union and the United Kingdom: Wix.com Ltd. is based in Israel, which is considered by the European Commission and the UK Government to offer an adequate level of protection for personal data. Wix may also transfer data to the United States under appropriate safeguards, such as the EU-US Data Privacy Framework and the UK Extension to the EU-US DPF. Wix.com is a Data Processor acting on our instructions. We, Royalty Families, are the Data Controller responsible for your information.

 

Communications with Site Visitors

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a payment dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Use of Cookies and Other Tracking Tools

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Our site uses necessary, functional, and analytical cookies. For more information about the specific cookies we use, please refer to our Cookie Policy or the Wix.com cookie list.

The links below explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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For users in the European Union and the United Kingdom: We rely on your consent for the use of non-essential cookies when you first visit our site. You can withdraw your consent or manage your preferences at any time through our cookie banner or your browser settings.

For users in the United States (California - CCPA/CPRA): You have the right to opt-out of the "sale" or "sharing" of your personal information. Our use of some third-party analytics cookies may be considered "sharing" under the CCPA. You can exercise this right by using the opt-out links provided or by contacting us.

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How to Withdraw Your Consent

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If you no longer want us to process your personal information, please contact us at: psicologoluisbernardo@gmail.com or send us mail to: R. Jacinto Uchôa de Mendonça, 233. Grageru, Aracaju - SE, 49026-160, Brazil.

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For users in the European Union and the United Kingdom: You have the right to erasure ("the right to be forgotten"). Contact us to request this.

For users in the United States (California - CCPA/CPRA): You have the right to request the deletion of your personal information. Contact us to exercise this right.

 

Privacy Policy Updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently on the "Privacy Policy" link. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, and/or we will notify you directly via email, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Questions and Contact Information

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If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at: psicologoluisbernardo@gmail.com or contact us by mail at: R. Jacinto Uchôa de Mendonça, 233. Grageru, Aracaju - SE, 49026-160, Brazil.